Parents & Caregivers

Calm steps when someone you love is hurt — before help arrives

When a child, parent, or someone in your care is injured, stress can make simple decisions feel impossible. These tips mirror the calm Scan → Stabilize → Report flow T.R.U.S.T. Argus is built around — so you can act with clearer next steps while you wait for responders.

You need a steady path: stay safe, get help on the way, guide care, and capture what responders need to know.

1. Scan — understand what’s happening

Check scene safety first. Look for bleeding, breathing trouble, burns, swelling, or inability to move. Note what you see without guessing a diagnosis. In Argus, on-device Scan Injury helps classify urgency so you know what to focus on next.

  • Move yourself and the injured person out of immediate danger if you can do so safely.
  • Look, listen, and feel for breathing; watch for heavy bleeding.
  • Speak calmly; tell them help is coming.
T.R.U.S.T. Argus Stabilize screen

2. Stabilize — ordered first-aid steps

Argus walks you through matched first-aid prompts. Use these high-level steps while you wait — and follow local emergency instructions if you’re already on the phone with responders.

  • Bleeding: Apply firm, steady pressure with a clean cloth. Do not remove soaked cloths — add another on top.
  • Burns: Cool with clean running water for up to 20 minutes. Cover loosely with a clean, non-fluffy cloth. Do not apply ice, butter, or ointments.
  • Possible fracture: Keep the injured area still. Support above and below the injury; don’t force it straight.
  • Choking (conscious): Encourage coughing. If they cannot breathe, cough, or speak, give back blows / abdominal thrusts per local guidance and call emergency services immediately.
  • Unresponsive & breathing: Place in the recovery position and keep the airway clear while waiting for help.

3. Report — give responders a clear picture

When connected, share structured details: what happened, when, what you see, medications/allergies if known, and photos of the injury or scene when safe. Argus’s Report flow is built to organize this under stress.

  • Location and access notes (apartment number, gate code, landmark).
  • Age, known conditions, and what changed since the injury.
  • Steps already taken (pressure applied, cooling started, position).

Decision support only — not a substitute for 911 or professional medical care. In a real emergency, call your local emergency number immediately.